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Frequently Asked Questions

Businesses of all sizes are leveraging the power of the cloud and artificial intelligence (A.I.) to increase computing capabilities, actionable business intelligence, and refocus resources to core business needs.

NeuroTalent Artificial Intelligence as a Service (A.I.aaS) is an integrated, secure platform of technology solutions implemented at your speed to fit your unique needs. If you have not considered the cloud, or are unsure whether it is right for you, learn more about NeuroTalent A.I.aaS and how it can benefit your business.

What is Artificial Intelligence as a Service (A.I.aaS)?

A.I.aaS is a monthly, subscription-based service that provides the ability to purchase NeuroTalent A.I.aaS. It is an alternative to setting up data center facilities and purchasing hardware, equipment and software licensing for on-premise use.

What is NeuroTalent’s Makoto?

NeuroTalent’s Makoto is next generation A.I.aaS designed for Board Members, Executives, Managers and Employees to improve work life and cross-cultural relationships. It is an intelligent chatbot which interacts with and learns from end users’ natural communications on Slack (chat messages, voice and video recordings), enabled by NeuroTalent A.I.aaS. This enables a data-driven way for businesses to understand and benchmark their talents’ personality and emotions (like stress) as it relates to optimal work performance. For general features please see the NeuroTalent Solution information or contact us at hellomakoto@neurotalent.io.

What does Makoto do about privacy?

Customer Data that has been stripped of any unique identifiers in respect of a particular individual and that has been used by NeuroTalent or a Service for analysis, like kind clustering and positive deviance analysis.

What Input/Output tools is NeuroTalent A.I.aaS integrated with?

NeuroTalent’s Makoto is currently designed for Slack. However our powerful audio, video, & text-based analytics have a dynamic set of integrations. We also include custom integration and feature requests as work for hire. For general features please see the NeuroTalent I/O information or contact us at helloMakoto@neurotalent.io.

Will implementation of NeuroTalent A.I.aaS require additional IT resources?

NeuroTalent A.I.aaS is designed for business users. We do provide support services options for those enterprises with critical business needs.

How does NeuroTalent provide support?

NeuroTalent A.I.aaS customers have anytime access to our service desk via email for 10% of the monthly contracted price. NeuroTalent has service desk technicians working 24 hours a day, 365 days a year to help you resolve issues or questions that may arise.

What is NeuroTalent A.I.aaS?

NeuroTalent A.I.aaS is a powerful audio, video, & text-based analytics which discovers emotion, communication, and behavior patterns to improve each person’s work life and cross-cultural relationships. It includes advanced computing capabilities which extract the lowest level (neurological, physiological and environmental) signals to anonymously identify the person and understand how they feel with context of their relationships to work, other people and the environment around them.

How is Makoto different from other chatbots?

Unlike chatbots, which are general, rules-based or knowledge base-driven, and fail to understand context, Makoto:

  1. Uses neurological, physiological, and environmental signals from text, audio, and video (in the future this will include sensors like heart rate monitors!) to understand what you say, do and feel
  2. continuously learns the more you interact and personalizes based on this knowledge
  3. Remembers what it learns for future interactions so no more frustrating canned responses
  4. Contextualizes your interaction by taking into account external factors that may be affecting how you feel right now (e.g. your calendar full of meetings and deadlines may be indicating stress, natural disasters nearby scaring you for your family’s safety)

What is NeuroTalent A.I.aaS residual rights?

NeuroTalent and it’s A.I.aaS service provider will have a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use or incorporate into the Service any Residuals.

Does NeuroTalent A.I.aaS offer pay-as-you-go pricing or an annual contract?

NeuroTalent A.I.aaS pricing is pay-as-you-go. We charge $25 per user per month with a minimum of 1,000 users. We charge the same monthly per user fee for Makoto regardless of the number of I/O integrations. However we do require work for hire fees of actual integration costs and require pre-paid monthly fees.

What percentage of the time is the intelligence available (uptime) with NeuroTalent A.I.aaS?

The NeuroTalent A.I.aaS environment is designed to provide clients with 99 percent uptime outside of pre-defined, periodic maintenance windows.

"Intelligent HR is data-driven HR"

– Forbes

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